6-9-2016:-eClerx Services Ltd., is going to hire MBA/BBA/BCA/B.Sc.-IT/M.Sc.-IT students


Date: 6. Sept., 2016

Campus Recruitment Drive by eClerx Services Ltd., for MBA, M.Sc.-IT, BCA, BBA, B.Sc.-IT 2017 passing out batch is going to be held as per the following details.

About eClerx Services Ltd   eClerx provides critical business operations services to more than 50 global Fortune 500 clients, including many of the world’s leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India’s first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India.

Job Description:

Non- Voice

·         Monitor/ Analyze/ Verify the customer accounts.

·         Assisting the regular and routine customer queries regarding Products and services of the client via Chat.

·         Ensure that appropriate steps were taken to resolve customer’s problems and providing feedback accordingly

·         Basic knowledge of Hardware (modems, Routers and Troubleshooting)


·         Reading Operator comments

·         Checking service status of account in diagnostic tools

·         Troubleshooting of technical issues related to Modems & Routers

·         Effective Communication and close looping with client in case of observation

·         Updating status in internal as well as client tools

·         Basic knowledge of Hardware (modems, Routers and Troubleshooting)

Essential Skill Set Required:

·         Ability to quickly and efficiently assimilate process knowledge

·         Must be reliable in terms of attendance and timing

·         Exhibit patience and ability to explain/ help team members

·         Good team player with analytical skills and high energy levels

·         Excellent communication and interpersonal skills

·         Professional in conduct/ behavior, appearance, and communication

Documents  Required to Carry for Interview

  • Copy of your Resume
  • Any ID Proof
  • Photocopy of all years mark sheet of graduation and Post-graduation & Passing/Degree certificate (All the years mark sheet)(Uncut)
  • Pan card photocopy (photo should be visible and uncut).
  • Current Address proof : Electricity bill, rent agreement or NOC letter signed by Owner on plain paper if rent agreement is not there.
  • Permanent Address proof : photocopy of Aadhar card/Passport/ telephone bill (from govt. affiliated agencies.eg, MTNL, BSNL. NOT A MOBILE BILL) / electricity bill.
  • Certification Courses if any

 *Also Below mentioned are the current open positions with us, that you can refer to your friends and colleagues*

 Designation : Junior Analyst

Location      :Chandigarh

 Voice /Non Voice Process

  • Any Graduate / Undergraduate (backlogs are allowed)
  • Good communications skills
  • Salary 1.61lac – 2.21lac
  • Flexible to work in 24*7 Shifts

*Transport free up to 1 Year in Night shift  for Junior Analyst and Auto Promotion from JA to Analyst after xxx months*.

 Looking forward to meeting you and All the Best for your interview!!

Drive Date:  23rd Sept. 2016

Time : 2.30 PM


eClerx  Services Limited, Chandigarh

1st and @nd floor , Towers A & B,

DLF Info City Developer , rajiv Gandhi Technology Park, Kishangarh Chandigarh

eClerx Services Ltd., is going to hire MBA/BBA/BCA/B.Sc.-IT/M.Sc.-IT students



Training & Placement Officer